Air Conditioning Rental & Purchase Policy

1. Booking and Reservation:

  • Method: Reservations can be made online or through our customer service.
  • Deposit: A deposit may be required to secure the booking, refundable upon return of the rented item in acceptable condition.

2. Rental Duration:

  • Options: Rentals are available on a daily, weekly, or monthly basis, depending on the item.
  • Extensions: Extensions must be arranged in advance and may be subject to additional charges.

3. Cancellation and Refunds:

  • Notice Period: Cancellations made within 1 day before the rental start date may incur a cancellation fee.
  • Refunds: Refunds will be provided according to our cancellation policy, outlined at the time of booking.

4. Condition of Rental Items:

  • Return Condition: Items must be returned in the same condition as they were rented.
  • Damage: Any damage beyond normal wear and tear may result in repair or replacement charges.

5. Liability:

  • Responsibility: Renters are responsible for the safe and proper use of rented items.
  • Liability: We are not liable for any injury or damage caused by misuse or negligence.

6. Delivery Charge Policy:

1. Delivery Zones and Charges:

  • Within Dubai: Delivery is available within Dubai for a flat fee of 150 AED.
  • Outside Dubai: Deliveries outside this area may be subject to additional charges based on distance.

2. Scheduling Delivery:

  • Advance Notice: Delivery must be scheduled in advance to ensure availability.
  • Instructions: Please specify any specific delivery instructions or restrictions when booking.

3. Pickup and Return:

  • Scheduling: Pickup of rented items can be scheduled at the end of the rental period.
  • Late Returns: Returns should be scheduled to avoid any late return charges.

4. Additional Services:

  • Setup and Installation: Available upon request for an additional fee. Please inquire about these services at the time of booking.

5. Payment:

  • Charges: Delivery charges will be added to the rental invoice and can be paid along with the rental fees.

Air Conditioners for Purchase:

1. Product Availability:

  • Selection: A selection of air conditioners is available for purchase. Check our website or contact customer service for current availability and pricing.

2. Ordering and Payment:

  • Placing Orders: Orders can be placed online or through our customer service.
  • Payment: Full payment is required at the time of purchase.

3. Delivery and Installation:

  • Delivery Fee: Delivery within Dubai for a flat fee of 150 AED. Additional charges may apply for deliveries outside this area.
  • Installation: Installation services are available upon request for an additional fee.

4. Warranty and Returns:

  • Warranty: All purchased air conditioners come with a manufacturer’s warranty. Details will be provided at the time of purchase.
  • Returns: Accepted within 14 days of purchase, provided the item is in its original condition and packaging. A restocking fee may apply.

5. Customer Support:

  • Support: For any issues or inquiries regarding purchased air conditioners, please contact our customer service team.