Air Conditioning Rental & Purchase Policy
1. Booking and Reservation:
- Method: Reservations can be made online or through our customer service.
- Deposit: A deposit may be required to secure the booking, refundable upon return of the rented item in acceptable condition.
2. Rental Duration:
- Options: Rentals are available on a daily, weekly, or monthly basis, depending on the item.
- Extensions: Extensions must be arranged in advance and may be subject to additional charges.
3. Cancellation and Refunds:
- Notice Period: Cancellations made within 1 day before the rental start date may incur a cancellation fee.
- Refunds: Refunds will be provided according to our cancellation policy, outlined at the time of booking.
4. Condition of Rental Items:
- Return Condition: Items must be returned in the same condition as they were rented.
- Damage: Any damage beyond normal wear and tear may result in repair or replacement charges.
5. Liability:
- Responsibility: Renters are responsible for the safe and proper use of rented items.
- Liability: We are not liable for any injury or damage caused by misuse or negligence.
6. Delivery Charge Policy:
1. Delivery Zones and Charges:
- Within Dubai: Delivery is available within Dubai for a flat fee of 150 AED.
- Outside Dubai: Deliveries outside this area may be subject to additional charges based on distance.
2. Scheduling Delivery:
- Advance Notice: Delivery must be scheduled in advance to ensure availability.
- Instructions: Please specify any specific delivery instructions or restrictions when booking.
3. Pickup and Return:
- Scheduling: Pickup of rented items can be scheduled at the end of the rental period.
- Late Returns: Returns should be scheduled to avoid any late return charges.
4. Additional Services:
- Setup and Installation: Available upon request for an additional fee. Please inquire about these services at the time of booking.
5. Payment:
- Charges: Delivery charges will be added to the rental invoice and can be paid along with the rental fees.
Air Conditioners for Purchase:
1. Product Availability:
- Selection: A selection of air conditioners is available for purchase. Check our website or contact customer service for current availability and pricing.
2. Ordering and Payment:
- Placing Orders: Orders can be placed online or through our customer service.
- Payment: Full payment is required at the time of purchase.
3. Delivery and Installation:
- Delivery Fee: Delivery within Dubai for a flat fee of 150 AED. Additional charges may apply for deliveries outside this area.
- Installation: Installation services are available upon request for an additional fee.
4. Warranty and Returns:
- Warranty: All purchased air conditioners come with a manufacturer’s warranty. Details will be provided at the time of purchase.
- Returns: Accepted within 14 days of purchase, provided the item is in its original condition and packaging. A restocking fee may apply.
5. Customer Support:
- Support: For any issues or inquiries regarding purchased air conditioners, please contact our customer service team.